Shipping Policy

Baja Racing Parts sells products manufactured by other companies. At this stage, orders are fulfilled by manufacturers or distributors and shipped directly to you. We remain your contact for order support at sales@bajaracingparts.com.

Destinations and charges

We ship to United States destinations only at this time. We offer shipping within the United States where the product and delivery service are available. Available options and charges are shown at checkout or supplied in an agreed quote before an order is finalized. Alaska, Hawaii, remote destinations and oversized freight may require a separate quote. Do not assume free shipping or standard parcel delivery applies to every item. We will obtain your agreement to any additional charge before collecting it; if an order cannot be fulfilled on the agreed terms, we will explain your cancellation and refund options.

Availability, processing and transit

Availability and dispatch estimates depend on the supplying company and the specific product. A listing does not guarantee physical stock at Baja Racing Parts. Processing time is separate from carrier transit time. Expedited shipping speeds up the selected carrier service after dispatch and does not automatically shorten production or supplier processing time. We will communicate product-specific shipment estimates when available.

Backorders and delays

If we cannot ship within the stated shipment period, or within 30 days when no shipment period was stated, we will notify you, provide a revised shipment estimate where available, and explain your option to cancel the unshipped merchandise for a full, prompt refund. We will obtain consent to delays when required by law; if required consent is not received, we will cancel and refund the affected unshipped merchandise. Further delays will receive updated notices. We will not retain payment indefinitely merely because a supplier has a backorder.

Separate shipments and tracking

Orders with several products or brands may ship from different facilities, on different dates and with separate tracking numbers. A partial delivery does not necessarily mean an item is missing. We will provide tracking as it becomes available. Please review your shipping address before checkout and contact us immediately if it needs correction; changes depend on fulfillment status and carrier availability.

Freight deliveries

Large products may travel by freight. Confirm residential or commercial delivery, liftgate needs and appointment requirements before ordering. Unless your quote includes additional services, do not assume inside delivery or unloading assistance is included. Inspect the shipment and record visible damage or missing pieces on the delivery paperwork when possible. Photograph the packaging and goods and contact us promptly; keep the packaging. Signing a delivery receipt does not waive rights that applicable law preserves.

Delivery problems

Report damaged, missing, incorrectly delivered or apparently lost packages to sales@bajaracingparts.com, with your order number and supporting photos or tracking details. We will coordinate with the supplier and carrier and explain the next steps. Please report within 7 days when possible; this request does not remove statutory rights. Carrier investigations can take time, but our responsibilities and your available remedies remain governed by applicable law.

Cancellations

Request cancellation promptly. We will attempt to stop an unshipped order and confirm the result. Once shipped, our Return & Refund Policy generally applies. A pre-purchase restriction on custom production does not eliminate cancellation or refund rights required for shipment delays or other legal reasons.